Home > “In-Queue” Merchandising by Tensator

In Queue Merchandizing System

The Benefits of In-Queue Merchandising (IQM™):

In-Queue Merchandising (IQM™) from Tensator is a highly adaptable, modular, point of purchase system specifically designed for placement in front of the point of sale to capture last minute impulse purchase revenues from waiting customers. All systems are completely customisable to any environment and branding requirements, and will create immediate return of investment.

Specifically engineered by our experienced retail designers to take up no more floor space than a conventional queue management system, IQM™ transforms previously wasted or dead queuing space into valuable retail space.

  • Convert waiting time into extended shopping time – boost impulse sales by up to 400%
  • Increase margins by up to 30% - turn queue flow into cash flow
  • Improve navigation and dramatically reduce customer walk-aways by up to 96%
  • Aid customer guidance and create space division for clear queuing systems
  • Increase customer satisfaction and deepen loyalty

Case Studies

Case Studies

“The flexibility of the In-Queue Merchandising units allows our retail staff to promote the seasons with ease and allow promotional activity to be the focus of the passing customer. The flexibility of the system again allows all products to be displayed in the correct manner from hanging items to folded products - a great system for adding sales.”

“An added benefit is that the system is simple in its construction and can be extended or reduced with minimum effort by the retail team; a real benefit when promotional activity changes at short notice.”


Case Studies

“Intersport chose Tensator because its In-Queue Merchandising range offered flexibility and was perfect for the task of displaying small impulse items, such as sports nutrition products, sport accessories and technical sports socks, to name a few.”



Posts for In-Queue Merchandising System

Post diameter and connectivity

Please note that there are limitations to the accessories available with the 63.5mm 8 way and the 58.8 mm 4 way post.
Standard 63.5mm with 4 way connectivity
Standard 63.5mm with 4 way connectivity

63.5mm with 8 way connectivity
63.5mm with 8 way connectivity

58.8mm with 4 way connectivity
58.8mm with 4 way connectivity

Choose from 3 post fixings:

  • Free Standing
  • Magnetic Mounted
  • Surface Fixed

In 2 heights:

  • 970 mm
  • 1200 mm
Free Standing
Free Standing

Magnetic Mounted
Magnetic Mounted

Surface Fixed
Surface Fixed

Socket Mounted and Surface Fixed options are only available with the standard post.


Post For In-Queue Merchandizing System
Item Number Description
IQMS-UNIV-91 Light Metallic Silver, IQM Stanchion Universal - (38" H)
IQMS-UNIV-898-91 Light Metallic Silver, IQM Stanchion Universal with 898 Clip - (38" H)
IQMS-UNIV-EXT-91 Light Metallic Silver, IQM Extra Height Stanchion Universal - (48" H)
IQMS-EXT-ACR-CN-91 Light Metallic Silver, Extra, Extra Height Corner Post for Acrylic Header Universal - (58" H)
IQMS-EXT-ACR-C-91 Light Metallic Silver, Extra, Extra Height Center Post for Acrylic Header Universal - (58" H)
IQMS-EXT-ACR-E-91 Light Metallic Silver, Extra, Extra Height End Post for Acrylic Header Universal - (58" H)
IQMS-UNIV-RW-33T Textured Black, Full Height Rolling Post
IQMS-UNIV-SW-33T Textured Black, Full Height Rolling Post
IQMS-UNIV-EXT-RW-33T Textured Black, Extra Height Rolling Post
IQMS-UNIV-EXT-SW-33T Textured Black, Extra Height Rolling Post
IQMS-UNIV-RW-91 Light Metallic Silver, Full Height Rolling Post with Rigid Wheels
IQMS-UNIV-SW-91 Light Metallic Silver, Full Height Rolling Post with Swivel Wheels
IQMS-UNIV-EXT-RW-91 Light Metallic Silver, Extra Height Rolling Post with Rigid Wheels
IQMS-UNIV-EXT-SW-91 Light Metallic Silver, Extra Height Rolling Post with Swivel Wheels


Beams for Wood & Acrylic Panels - Light Metallic Silver

Choose from 3 1.2m panel lengths:

  • Slat (acrylic/MDF)
  • Acrylic Media Pane

In 2 heights:

  • 600 mm
  • 955 mm
Slat
Slat

Floating Wire Baskets 1271mm L x 302mm W
Floating Wire Baskets 1271mm L x 302mm W

Floating Acrylic Shelves 1271mm L x 254mm W
Floating Acrylic Shelves 1271mm L x 254mm W

Or opt for 1.2m length Beams, Floating Baskets or Floating Shelves.

Acrylic Media Panel and Beams only available with the standard post.

Acrylic Media Panel
Acrylic Media Panel

Beams
Beams

Beams for Wood & Acrylic Panels - Light Metallic Silver (91)
Item Number Description
IQMB-T-91 IQM Beam-Top (48" L x 1 3/8" W x 3 1/8" H)
IQMB-B-91 IQM Beam-Bottom (48" L x 1 3/8" W x 3 1/8" H)
IQM-36-T-91 IQM Top Beam 36"
IQMB-36-B-91 IQM Bottom Beam 36"


Panels for In-Queue Systems - Wood, Aluminum, & Clear Frosted Acrylic Panels

FULLY CUSTOMISABLE

Our In-Queue Merchandising system has an extensive range of components to fully customise to your queue requirements.


IMPROVE NAVIGATION

A well designed queue system can provide better navigation for customers to checkouts, and reduce wait times with an eQ™ call forward system.


CONVERT WAITING INTO SHOPPING

Customers queuing are a captive audience therefore can this provide more revenue through impulse purchases.


INCREASE CUSTOMER SATISFACTION

Not only can In-Queue Merchandising increase revenue, it can be a distraction to reduce customer frustration and keep customers engaged.


Panels for In-Queue Systems - Wood, Aluminum, & Clear Frosted Acrylic Panels
Item Number Description
IQSAFH-48-91D Full Height Double Sided Wood Panel (28" L x 48" W 3/4" Thickness slats 4" from slat to slat) Light Metallic Silver
IQSAEH-48-91 Extra Height Double Sided Wood Panel (37.5" L x 48" W 3/4" Thickness slats 4" fro slat to slat) Light Metallic Silver
IQSAFH-48-91S Full Height Single Sided Wood Panel (28" L x 48" W 3/4" Thickness slats 4" from slat to slat) Light Metallic Silver
IQSAEH-48-91S Extra Height Single Sided Wood Panel (37.5" L x 48" W 3/4" Thickness slats 4" from slat to slat) Light Metallic Silver
IQSA-FH-36-GRAY IQ Double Panel Wood Slat Full HT 36" W Light M
IQSA-SNAP 24" x 26" Snap Frame - Custom (24 1/8" L x 36 1/8" W x 1" Deep) Satin Anodized Finish
IQSA-48-EH-CLEAR IQM - Extra Height Clear Acrylic Panel (47.8" W x 38.19" H) includes 2 panels
IQSA-48-FH-CLEAR IQM - Full Height Clear Acrylic Panel (47.8" W x 27.6" H) includes 2 panels
IQM-AP-5-91 Standard Height Aluminum (5 Tier) Panel LMS (30 3/8" L x 46.5" W x 1.5" Deep)
IQM-AP-7-91 Extra Height Aluminum (7 Tier) Panel LMS (42 3/8" L x 46.5" W x 1.5" Deep)
IQSA-48-FH-FROSTED Frosted Acrylic Panel-Full height (48”W x 27.6”H ) - includes 2 panels


Additional In-Queue Merchandising Systems

In-Queue Merchandising (IQM™) from Tensator is a highly adaptable, modular, point of purchase system specifically designed for placement in front of the point of sale to capture last minute impulse purchase revenues from waiting customers. The system is completely customisable to any environment and branding requirements, and will create immediate return of investment.

Acrylic Impulse Box
Acrylic Impulse Box with adjustable dividers (to fit on top of beams) 1120mm L x 300mm W

Merchandising Bowl
Merchandising Bowl 320mm D x 276mm H

Post Top Signage
Post Top Signage in a choice of A4 or A3 / Portrait or Landscape

Headers to fit on 955mm
Headers to fit on 955mm panels with 1200mm height posts 1300mm L X 255mm H

ImpulseQ

ImpulseQ
Item Number Description
10902-95 Impulse Panel Standard Height Aluminum Slatwall Panel (48" W x 35 - 1/4" Slat area) in Satin Aluminum Anodized
IMPULSE-POST-95 Fabricated Impulse Standard Height Post 40" tall with top cap. Satin Aluminum Anodized

ABS Queue

ABS Queue
Item Number Description
ABS-UNIV stanchion-EH 2.5 INCH EXTRA HEIGHT Post- Gray (48"H 13.5" Base Dia 2.5" tube o.d.)
ABS Beam Beam (only 1 beam = not a set) Gray 49.5" long
ABS panel Panel- Gray 49.5" long. Standard height (2 tier)
ABS panel- EH Panel- Gray 49.5" long. Extra Height (3 tier)

42 "Pharmacy Panel System

42 "Pharmacy Panel System
Item Number Description
RQPANEL-42 42” wide, includes 2 posts, panel and 2 signs (as shown)


In-Queue Accessories

In-Queue Merchandising merges design with functionality and Tensator’s unique “easy-change” panels allow retailers to offer a wide range of products and brand messaging to a captive queuing audience.

In-Queue Accessories

Accessories - Shelving, Baskets and Buckets

Accessories - Shelving, Baskets and Buckets
Item Number Description
LMMA-18-91 MA18 Display Shelf Silver (46 .875" L x 7.6875" W x 4.25" H)
LMMA17-91 MA17 Display Shelf Silver (46 .875" L x 10.626" W x 4.25" H)
LMMA16-91 MA16 Display Shelf Silver (46 .875" L x 13.5" W x 4.25" H)
LMMA6-91 MA6 Display Shelf Silver (46 .875" L x 9.25" W x 8.875" H)
LMMA46-91 MA46 Angled Basket Silver (22.25" L x 11" W x 6.125" H)
LMMA-624-95 6" Deep x 24" Wide Impulse Shelf (CRS) in Silver Matte Finish
LMMA-25 Quarter Size Impulse Tray for Impulse Panel & Wood Slatwall Panel (11" L x 12" W x 4" H)
LMMA25-AP Quarter Size Impulse Tray for Aluminum Panel (11" L x 12" W x 4" H)
LMMA50-91 MA50 Wire Basket Silver (15" L x 12" W x 5.375" Deep)
LMMA51-91 MA51 Wire Basket Silver (23.75 L x 12.25" W x 4.25" Deep)
LMMA52-91 MA52 Wire Basket Silver (24.5" L x 10.25" W x 5" H)
WIRE-SHELF-KIT Tiered Wire Shelf 4 Pack Kit - consists of 7"-11" Waterfall Tiered Shelves
06847-91 7" Waterfall Tiered Shelf - Silver (45.5" L x 7" W x 4" H)
06848-91 8" Waterfall Tiered Shelf - Silver (45.5" L x 8" W x 4.25" H)
06849-91 9" Waterfall Tiered Shelf - Silver (45.5" L x 9" W x 4.75" H)
06852-91 11" Waterfall Tiered Shelf - Silver (45.5" L x 11" W x 5.75" H)
08889-91 Candy Wire Shelf (45"L x 8"W) Flat
07669-91 Candy Wire Shelf (45"L x 12½"W) Flat
SB6126-33 Wire Basket 6X6X12 Black
SB6126-32 Wire Basket 6X6X12 White
SB15125-33 Wire Basket 15X12X5 Black
SB15125-32 Wire Basket 15X12X5 White
SB1212SL-33 Wire Basket 12X12X8 Black
SB1212SL-32 Wire Basket 12X12X8 White
SB12128-33 Wire Basket 12X12X8 Black
SB12128-32 Wire Basket 12X12X8 White
SB12244-33 Wire Basket 24X12X4 Black
SB12244-32 Wire Basket 24X12X4 White
SWVBS 3 tiered acrylic bin 6X5.5X7.5
SWVBM Acrylic Bin 6X5.5X9.5
SWVBL Acrylic Bin 6X5.5X11.5
SWVBXL Acrylic Bin 12X5.5X9.5
SWVBC Acrylic Bin 4X6X4
SWVB611 Acrylic Shelf 6X11
SWAB816 Acrylic Shelf 8X16
SWBUCKET Acrylic Bucket 6X7
SWMBA Acrylic Bucket 11X6X6
SWPOP8-33 Large Wire Shelf 8X22 Black
SWPOP8-32 Large Wire Shelf 8X22 White
SWPOP10-33 Large Wire Shelf 10X22 Black
SWPOP10-32 Large Wire Shelf 10X22 White
SWPOP12-33 Large Wire Shelf 12x22 Black
SWPOP12-32 Large Wire Shelf 12x22 White
SPS510L Slatwall Acrylic Flat Shelf w/Lip-5"x10"
SPS612 Slatwall Acrylic Flat Shelf-6"X12"
SWVD2-33 Slatwall DVD/CD Display Shelf 24" Black
SWVD2-32 Slatwall DVD/CD Display Shelf 24" White
SWVD4-33 Gridwall DVD/CD Display Shelf 48" Black
SWVD4-32 Gridwall DVD/CD Display Shelf 48" White
ABS-MA41 Merchandising half shelf 8" metal - plastic riser - POS
ABS-53789-000 Clear View Trough Assembly 10" with dividers
ABS-53788-000 Clear View Trough Assembly 13" with dividers
ABS-01814 Merchandising display tray 11.5" half length


Accessories - Hooks

  • MA5 Wire Merchandising
  • Display Prong 150mm Length
  • MA32 Wire Merchandising
  • Display Prong
  • 250mm Length
Prong
  • MA31 Wire Merchandising
  • Display Hook 150mm Length
  • MA4 Wire Merchandising
  • Display Hook
  • 250mm Length
Hook
Accessories - Hooks
Item Number Description
06856-1P 4" Scan Hook Polished Chrome with Flip Scan Label Holder
06856-33 4" Scan Hook Black with Flip Scan Label Holder
05287-1P 6" Scan Hook Polished Chrome with Flip Scan Label Holder
05287-33 6" Scan Hook Black with Flip Scan Label Holder
06858-1P 8" Scan Hook Polished Chrome with Flip Scan Label Holder
06858-33 8" Scan Hook Black with Flip Scan Label Holder
05288-1P 10" Scan Hook Polished Chrome with Flip Scan Label Holder
05288-33 10" Scan Hook Black with Flip Scan Label Holder
680456-1P 4" Prong Hook Polished Chrome
680456-33 4" Prong Hook Black
680457-1P 6" Prong Hook Polished Chrome
680457-33 6" Prong Hook Black
680458-1P 8" Prong Hook Polished Chrome
680458-33 8" Prong Hook Black
680452-1P 10" Prong Hook Polished Chrome
680452-33 10" Prong Hook Black


Accessories - Miscellaneous

Accessories - Miscellaneous
Item Number Description
Impulse-Tray-GCH Gift Card Holder attaches to the LMMA-25 quarter size impulse tray
07281-000 Clear PETG Slatwall Magazine Holder (9.125" H x 9.5" L x 2.875" W)
06386-00 MA1 Magazine Pocket (8.75" L x 3.5" W x 9" H)
D-B-1291-PETG Merchandising Bin Standard/Full Height Light Metallic Silver with PETG Panel
D-B-EXT-1291 Merchandising Bin Extra Height Light Metallic Silver with PETG Panel
D-B-FH-TOTEM Totem Standard/Full Height Light Metallic Silver with PETG Panel
D-B-EXT-TOTEM Totem Extra Height Light Metallic Silver with PETG Panel
IQM-STD-HEADER Clear Rectangular Acrylic Header (48" L x 10.25" W x .125" Deep) - includes 2 acr ylics
IQM-CURVED-HEADER Clear Curved Acrylic Header (48" L x 10.25" W x .125" Deep) - includes 2 acr ylics
Gravity-Bin Clear Acrylic Bin


Accessories - Merchandising Bowls

Accessories - Merchandising Bowls
Item Number Description
Tensabowl No Sign Merchandising Bowl No Sign, cone no divider
Tensabowl 3X4 Merchandising Bowl with 3" x 4" sign, cone no divider
Tensabowl 5X7 Merchandising Bowl with 5" x 7" sign, cone no divider
Tensabowl 7X11 Merchandising Bowl with 7" x 11" sign, cone no divider
KD-IMPULSE-1P-B Knock Down Merchandising Bowl Impulse Tower -
Polished chrome with basic base (no sign)
IMPULSESIGN-5X7 5” x 7” Sign for Impulse tower- sign and stem ONLY (does not include bowl) - (Only sign that can be used for Tower)
BOWLDIVIDER 2 Pieces - Can fit Merchandising Bowl & Impulse Tower